Twelve weeks, on average

From the first hour to the keys.

What happens each week, what you sign, and what usually goes wrong. The weeks below are the ones we quote to vendors, not the fastest sale we have ever had.

Week by week

Eight stages, twelve weeks.

Median of eleven sales, twelve months to August 2026

  1. Week 0

    The valuation

    Put the kettle on. We bring the tape.

    An hour in the house with a tape, then one number in writing two days later with the nine sales behind it.

  2. Week 1

    The instruction

    You sign the instruction letter.

    Two pages: the fee, the twelve weeks, and the date it ends. One partner is named on it and does not change.

  3. Week 2

    Photography and the measured survey

    Choose the day, and let us have the house until four.

    One photographer for a day, shooting each room in the light it actually gets, and a licensed surveyor measuring floor by floor.

  4. Week 3

    The particular is written

    Read it, and correct anything that is wrong.

    One hundred and twenty words, signed by the partner who walked the house, and printed rather than posted online first.

  5. Weeks 4–5

    The private list

    Keep two afternoons free.

    The particular is posted to the registered buyers it suits. Four of last year’s eleven sales were agreed in this fortnight, before a public entry existed.

  6. Week 6

    The catalogue, and one portal entry

    Nothing at all.

    The lot takes its number in the season’s catalogue. A single portal entry follows, with the same words and the same photographs.

  7. Weeks 7–9

    Viewings, then offers in writing

    Decide. We advise; the number is yours.

    Accompanied, never in a group, and never two buyers on one afternoon. Every offer arrives with proof of funds and the buyer’s own chain set out.

  8. Weeks 10–12

    Survey, contract, keys

    You sign the contract, and hand over two sets of keys.

    The survey lands in week ten and the questions it raises are answered in writing. Contracts are exchanged, and the keys are handed over at the office.

A living room with tall windows and a green sofa

The drawing room of Lot 04, on the morning of its first viewing

Candour

What usually goes wrong.

11 agreed · 2 fell through · 2 recovered

  • Week 10

    The survey finds the roof

    It is the roof about half the time, and the drainage most of the rest. A buyer who has just spent money on a survey wants the figure taken off the price.

    What we do

    Get two written quotations within four days, then split the difference in the open rather than argue about an estimate nobody has seen.

  • Week 11

    The buyer’s own sale falls through

    This is why every offer we bring you arrives with the chain written down. When it breaks, it is almost always two houses further back.

    What we do

    Go back to the two buyers who were second and third, by telephone and on the same day. Twice last year the second buyer bought.

  • Week 12

    Your own date moves

    The house you are buying is delayed, or a family date changes, and completion has to move with it.

    What we do

    Ask for the new date in writing and take it to the buyer ourselves, before their solicitor hears it from anyone else.

None of the three costs you a fee, and none of them restarts the twelve weeks. The terms, in full

Two things we ask

Both of them are about time.

And one thing we never ask for

  • Twelve weeks, sole

    Not because it ties you in, but because the private list only works once. A particular that has already been posted by another office is read as a house that did not sell, and we cannot send it twice.

  • Two afternoons a week

    Accompanied viewings are the whole method, and they have to happen when buyers can come. Two fixed afternoons is usually enough for the six to nine viewings a sale takes.

The thing we never ask for is a renewal. The instruction ends on the Friday of week twelve whether it has sold or not, and it does not roll over because nobody wrote a letter.

Week zero

An hour, a tape, and one number.