Seventeen questions, answered properly.

One hundred and forty-two times so far, in seven states. What a plan needs is measurements, photographs from the corners and an honest questionnaire — not a designer standing in the doorway.

Photograph the tape against the wall and we redraw at no cost, up to the day the pack ships. No plan has left the studio on a number we doubted.

Empty room, full room. Mostly works, refresh. Cabinetry involved, kitchen. If you are unsure, send photographs and we will tell you — including when the answer is none of them.

Thirty-eight of the 142 rooms were outside Oregon. The work is identical; only the walkthrough is Portland-only.

Yes. Ask and we send a full anonymised pack from a finished room, all six documents, before you commit to anything.

Intake opens monthly and closes at five rooms. The next window is stated in the footer of every page on this site.

One reply with everything in it. Not six emails over four days, and not the same room in a different style — that is a new brief and we would say so.

That is what the questionnaire is for. The average room keeps four pieces, and plans are built around them rather than around a catalogue.

Yes. Drop it and the list rebuilds around the new number, usually inside a day. That is what a revision round is for.

On a kitchen we coordinate two trade quotes from the schedule. On other rooms we do not manage trades, and the install guide is written so you do not need us to.

It has happened twice. Both times we redrew from scratch inside the included rounds, and both rooms shipped on time.

Nadia, on every room. Marcus takes cabinetry, Iris prices the list. There is no fourth person and no junior.

No. Every line carries a cheaper alternate, and the plan names the four pieces that hold the room together if the budget stops early.

Email us. A replacement at the same price, checked in stock, comes back within two working days for ninety days after the pack.

Send the measurement. If the plan was wrong we fix it and cover the return. If the room changed, we requote honestly.

No. We hold trade accounts and pass the discount to you on the list — $18,400 of it last year.

Yes, and the second room in the same order takes 15% off. Thirty-one per cent of clients come back inside a year.